It's a rather rude gesture, but at least it's clear what you mean -- Katharine Hepburn
Time and time again, you hear and read about rude yarn shop owners. What you don't hear about often are the rude customers. This past week, an obnoxious customer, a woman who created a scene in my favorite yarn shop, was gently asked by the owner to leave and not come back. I didn't witness this particular incident but I've seen it many times before, a demanding customer who thinks she's the only knitter in the store needing help NOW. Never mind that there are other people ahead of her.
KC's HOW TO BE A GOOD YARN SHOP CUSTOMER
- If your kids can't behave, don't bring them into the shop. Leave them home.
- Wait your turn patiently.
- Don't pull out piles of skeins without putting them back neatly. The same goes for books.
- Don't ask for a refund on yarn that A) you bought from the shop three years ago or B) that you bought elsewhere.
- Use your gift certificate within the timeframe, which is now two years. Don't demand cash.
- Read the shop's return policies--most stores have them posted--and don't bitch about them.
- If you're sitting around a table and someone needs help while the store folks are busy, lend a hand.
- If you disagree with the shop owner, discuss it like an adult. Don't make a scene in the store. It only makes you look like a fuckface.
- Don't discuss politics or religion during the shop's knitting group get-together.
- Remember that running a yarn shop is a business, not a free advice service. Buy something from your yarn shop on a regular basis.
So, based on the above, what's the worst customer behavior you've ever seen in a yarn shop? Share your stories in the comments.
Obligatory Knitting Shit
I'm still cranking away on the Wonderland cape. Two skeins down, two to go. I'm not yet tired of the colorway, either. It's Water Hyacinth--I guess the sky blue is the water.
I bought more Blue Heron for an original lace shawl--Deep Water Silver. This is a new one from BH and lovely. I'm designing lace star motifs for the shawl. A fun project.
Working a sock design too, and preparing for my fall workshops. And still looking for a real job, although I do have a phone interview on Monday with a large advertising media group in NYC. I'm keeping myself busy with my knitting and spinning projects but making money is rather more important. Money--these days, rare and handy. More next week, skanks. Time to go out to play with Countess von Puppelah.